Rang 5am for a taxi for work said I needed to be there by 5.30. 5.45 the taxi "showed" up but never contacted me at that it was there. Rang back they only confirmed the booking there and then. I got a notification after that saying the taxi is on the way. Please don't use this service terribly ran business
I pre-booked a taxi well in advance for a medical appointment. It never ARRIVED. I understand if you can't make it but WHY CONFIRM ADVANCED BOOKINGS IF THEY ARE NOT ACTUALLY BOOKED??? ????????????????
Terrible, do not use this service! You book but never get connected to a driver. We booked for the airport a day in advance and still waited for 30 minutes and called multiple times and were confirmed that someone was coming, we called again and were told they don’t have any vehicles. Finally just got a cab on the street for cheaper.
Booked two 8 seater taxi's on the 23rd of April one to take me and family to a family party which arrived on time and had no issues but the 8 seater I booked and paid for to pick us up at 0015 on the 24th hadn't turned up when I phoned to ask what the problem was I was told that use had no 8 seater available for our pick up although i had paid for and booked in advance the only other option was to book two cars in which I had to pay for one of them so I was out off pocket for your mistake also I had 6 year old twins who we had to wait out in the cold as we had to wait until 1.45 for use to pick us up although I booked it for 00.15 I will not be booking through this company again
